Shipping Policy

Shipping Time Frame

All orders are shipped directly from the manufacturer.  If your order is Stock or Pre-Order we process the charges to your credit card. Most orders will ship within 3-4 days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at support@lampetia.us Please expect to add 2-3 days for holiday orders.

  1. Our Product Detail Page - Shipping & Returns Tab; indicates whether an item is shipped via FedEx Ground (FedEx) or Freight.

  2. We ship most items via UPS or FedEx. Items suitable for UPS or FedEx are shipped free with an order of $100.00 or more within the contiguous 48 states. Minimal charges will apply to Alaska and Hawaii.

  3. Large items that must go by truck freight will have shipping charges billed to your card. We will notify you of all truck charges prior to billing your card and you may cancel the order if the arrangements aren't satisfactory.

  4. We do accept online orders from Canada. We do charge the freight for international shipments, please contact our experienced sales staff for an estimate. Any taxes or other brokerages fees are the responsibility of the buyer.

  5. Overseas, Non-USA: We DO NOT ship overseas, except to Hawaii and Puerto Rico.

Cancellation Request

If you would like to cancel an order that has not been shipped from the manufacturer, simply contact one of our customer service representatives at 1+833.526.7384 or e-mail us. Then we will submit a request to the manufacturer for the cancellation. Shortly thereafter, you will receive an e-mail acknowledging the cancellation or stating that we were unable to to cancel. Please allow up to 72 hours for confirmation of cancellation.

Shipping Rates + Fees

We ship most items via UPS or FedEx. Items suitable for UPS or FedEx are shipped free with an order of $100.00 or more within the contiguous 48 states.
Orders shipped outside of the lower 48 United States will have added shipping costs - and, where applicable, duty and tax.

SHIPPING RATES - to contiguous 48 states

ORDER TOTAL   STANDARD SHIPPING
arrives in 4-5 business days
personalized items add 2 days
NEXT DAY SHIPPING
add $18.00 to Standard fee
order by 5pm EST Mon-Fri
< 20.00 4.95 22.50
$20.01 - $25.00 6.00 23.50
$25.01 - $45.00 8.00 25.50
$45.01 - $65.00 11.00 28.50
$65.01 - $90.00 14.00 31.50
$90.01 - $99.99 17.00 34.50
$100 - $200.00 FREE 38.50
$200.01  -  over FREE 10% + 17.50

Front Door Parcel Delivery;

Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box.

Shortly after placing your order, you'll receive an email confirming that we've received your order. You'll receive a second email when your order has shipped. Please save these email invoices for your records.

A.) Standard Shipping
Front Door items ship from our warehouse and arrive within 4-5 business days of receiving your order.

Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box.

Due to the hand made nature of products, pairs should be ordered together.



B.) Next Day Shipping
For an extra charge of $18.00 per address we can arrange for next day delivery to most destinations within the contiguous 48 states.

If we receive your order by 5pm EST Monday through Friday, you'll receive your order the next business day; orders placed Friday after 5pm EST through Sunday will arrive on Tuesday. Please order early for lamp pairs or sets. Most suppliers will reveiw two lamps design varations to set matching pairs correctly.

Items Shipped via FedEx / UPS Ground:  lampetia.us pays for the original shipping cost to customer. Customer is responsible for returning the item and the associated return shipping and insurance costs.   We strongly suggest that customers purchase insurance in the event that the product is damaged or lost in transit.  Most all table lamps are shipped via FedEx or UPS Ground.  Our Product Detail Page indicates whether an item is shipped via Ground or Freight.

Freight Delivery (also called LTL or Curbside)

Drop shipments are available from select Vendors and may incur an additional fee. Large items, such as large foyer chandeliers and custom made to order items, may ship via truck freight carrier only. The freight items will incur a minimum $75.00 surcharge fee for EACH ITEM that must ship via freight. Lampetia  cannot ship any merchandise to PO Box addresses, nor outside of the 48 continental United States. Shipments may require a signature upon delivery. If a product delivery via UPS or Federal Express appears to be damaged please DO NOT REFUSE DELIVERY - accept the delivery and immediately contact us at 1+833.526.7384 or support@lampetia.us to report the damage.

Lead Time/Delivery

The average lead time for an order to be fully processed is 3 to 4 weeks, depending upon manufacturer’s availability. Custom and made-to-order products often require production and shipping lead times can range anywhere from 6 to 12 weeks, especially if a freight only item. The lead times are estimates only and are subject to change.

Occasionally products will be temporarily out of stock and/or the production schedules can change. Backorders from manufacturers are beyond our control. You will receive notification of any back-ordered items as quickly as possible. At that time, you may choose to cancel, change or keep the order in place, and use Pre-Order.

You can also use Pre-Order to process full payment and wait for the order to be shipped. You will receive notification of any Pre-Ordered items as quickly as possible.

Factory Direct Shipping

Some Value Express items feature Factory Direct Shipping. These items always ship via FedEx, directly from the manufacturer.

Factory Direct items typically ship within 5 - 7 business days of purchase. Pick-Up is not available for Factory Direct items. A Lampetia's representative will call within 24 hours of placing an order to provide FedEx delivery information.